We're building the next generation of RBG's reporting and coaching tools, and we're asking for your input. Our development efforts focus on leveraging AI to make insights faster and easier to digest and act on for location teams and their supervisors. This 5-minute survey will help us to better understand your needs and will add value. Thank you for your partnership.
Your Name *
Your Work Email *
Your Company Name *
Which best describes your role? *
Which of these do you currently use with us? Select all that apply. *
How often do you personally look at Shop Results and Summary Trends? *
Shop Results
Summary Trends
Priorities *
Ability to see shop scores, guest reviews and other sentiment measures all together in one view, location by location.
Performance comparisons showing how you compare to peers in your industry.
Competitor benchmark, using Google Reviews with location and regional gap analysis.
Standout shop moments turned into ready-to-use training content.
Short, ready-to-run coaching scripts matched to exactly what your shop results say needs work.
Dashboard view showing where your training or coaching moved both your shop and guest sentiment scores.
Of those same six, which two would you want first? *
Select exactly 2.
Which benchmark comparisons would be valuable to you? Select all that apply. *
Would you connect your review and feedback platforms (e.g. Birdeye, Ovation, Google Reviews, etc.) so that data appears inside your RBG reporting, allowing insights between Mystery Shopping and Customer Sentiment? *
Is another provider or tool doing something with AI or reporting that you wish you had from us? Who, and what?
How likely are you to recommend RBG to a colleague at another company? *
What's the main reason for your likely-to-recommend score?
Would you be open to a follow-up meeting/conversation to go deeper on any of this?
Is there anything else you'd like us to know?
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